Today, I received a second letter from HSBC, claiming once again that they sent me a Statement Available Alert on January 13, despite my twice providing proof that they did not. They also claimed that they were not in violation of the Truth in Lending Act because the Act only requires them to make statements… Read More »
I’m not going to bother to reprint the response I received from HSBC to my recent complaint. Instead, I will reproduce the response I just sent them: February 26, 2010 [name elided] Executive Liaison Office of the President HSBC Card and Retail Services P.O. Box 80026 Salinas, CA 93912 Dear Ms. [name elided], I have… Read More »
My wife and I have a Jordan’s Furniture charge account issued by HSBC NV, a somewhat shady subsidiary of HSBC with a history of predatory lending and suspicious practices. They issue “private label” charge accounts for Jordan’s and many other retailers. We have a balance on the account under one of their frequent “buy now,… Read More »