It took a letter to the president of Zipcar to convince them to refund to me the $55 they owed me.
On Monday, July 12, I rented a ZipCar for an hour to go grocery shopping. During the half hour I was in the store, some asshole thief put a grapefruit-sized dent in the bumper of the ZipCar and drove off without leaving any contact information. I called ZipCar immediately on my cell phone. The rep… Read More »
I recently joined Zipcar. I have been incredibly impressed in all of my dealings with them. Some examples… Like just about every other company nowadays, Zipcar has a form on their Web site you can use to send them a message. However, unlike most other companies, they also publish an actual email address you can… Read More »