I followed the instructions I was given for refilling my Dell 3000cn toner cartridges to the letter. They didn’t work. The printer kept telling me over and over again to replace the toner cartridge I’d refilled.
I finally got it to accept the refilled cartridge by enabling the “non-dell toner” option. To do this, hit the Menu button on the printer, select “Configure”, select “Maintenance”, select “Non-Dell Toner”, and set the value to “On”.
Just blogging this in case it turns out to be useful to somebody else (if it does, post a comment!).
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Manufacturers will always prefer you buy directly from them brand new cartridges… Nevermind the planet :-/
If you eject the non dell cartridge, then hit Menu button
Configure >Maintenance>Non-Dell Toner> ON*
The Printer will request a restart. Then re-install the non-dell Toner. That should do the trick.
Wow, Thank you!
I was trying all evening and almost lost every hope. I thought I had to buy a real Dell-thing, but all the shops are closed and I have to print my work tonight. Now I can do it!
THANK YOU SO MUCH!
Jonathan, thank you for your information. After forgetting to put into the locking position I had a stuck cartridge but was finally able to remove the cartridge. One note though, BEFORE you put the NON Dell Toner cartridge you have to do the changes in the menu. If you try afterwards you won’t be able to do anything. I had to put the old cartridge back in then set the menu to non dell and then changed the toner. Again thank you for your information.
try http://www.zinetic.co.uk. They supply kits with or without the reset chips. The override works but I prefer it with the chips
Thanks for the info. The toner supplier had instructions that were quite incomplete. Other steps besides this one were missing. I found good instructions on the overall process at: http://www.uninetimaging.com/newsletter/DELL3000cn_Reman.pdf
In their process they change the electronic chip so the non-Dell step isn’t needed, but it was with the toner bottles I used.
It seems these days the hardware companies are making it harder and harder to refill or use non-brand cartridges. While working in sales I heard of many HP machines that did the same thing.
Hi, I followed your instructions because I bought 2 different toner cartridges from Ebay. They both said they were compatible with my 3000cn – but neither of them work. Certainly not your fault; I was glad to find your instructions, they just didn’t help in my case.
Thanks for the tip though. Looks like I’m stuck using true Dell toners.
I found your blog when I was searching for a way to refresh my drum without getting a new one since I still works, but is probably full of bad toner or something. I seen you had problems with the toner not completely melting. I had many problems with that too on my 3100, but found out how to fix it pretty easily. It is actually from two much toner for some colors. If you change the paper to covers or a thicker paper setting (both in the printer settings and the computer settings), you will have no problems. It sends the paper through slower and that melts all of the toner so it doesn’t flake off then. Hope that helps if you still have those problems now. I also got refill toners from dubber toner and they work perfect with nice instructions too. They also sell replacement chips that will allow you to use the toner monitoring with the dell, but I just set it to non-dell toner since it was cheaper. Later, Josh.