Category Archives: Consumer activism

Fandango discriminates against imaginary Germans

November 26, 2014 Regal Entertainment Group 7132 Regal Lane Knoxville, Tennessee 37918 Fax: 1-865-922-3188 To whom it may concern: I’m writing to you to complain about Fandango, the vendor you’ve selected to exclusively handle on-line sales of Regal tickets. I have been forced to escalate my complaint to you because of Fandango’s completely inept handling… Read More »

“A message to my friends about Question 2, the Bottle Bill Update”

This is from my friend Phil Sego: Dear Friends, I’m asking my friends, neighbors, allies, and family to please vote YES on ballot question 2, update the bottle bill. If you care about litter, the environment, and saving money for our cities and towns, I urge you to join me in supporting this important ballot… Read More »

StoryPress: “Can we profit from your work product without compensating you?”

Much ado has been made recently about Lena Dunham’s intention to invite seven lesser known artists to warm up the crowds during her upcoming book tour, without actually paying them. More generally, it seems like there has been a growing backlash against the idea that it’s OK to offer artists “opportunities” for “exposure” without actually… Read More »

MBTA’s “Transit Diary” a failure before it has even begun

The MBTA is currently beta-testing a project & corresponding web application called “Transit Diary“. Its purpose is to collect data directly from riders about their experiences riding the T, presumably to help the T evaluate how well it is serving riders’ needs and where service-improvement efforts should be focused. Unfortunately, Transit Diary employs obsolete, inferior… Read More »

My letter to the FCC about the open internet proposal

To: openinternet@fcc.gov Subject: Internet must remain open To the commissioners: Those who object to regulating internet service providers to ensure an open internet, as the FCC is currently proposing to do, adhere to the rigid political philosophy that regulation, by definition, stifles competition, innovation, growth, etc. However, this philosophy is only even theoretically true when… Read More »

“Beantown AutoMobile Detailing” vandalizes my car, refuses to clean it up

On Wednesday night, April 16, 2014, after our minivan sat idle for two days while we celebrated the beginning of the holiday of Passover, I went out to run an errand and found a sodden, disintegrating advertisement from “Beantown AutoMobile [sic] Detailing” stuck between the driver’s side window and its lower rubber gasket. When I… Read More »