July 11, 2020 Store ManagerStop & Shop60 Everett StreetAllston, MA 02134-1952 To whom it may concern: There are a number of things I like about your establishment. You are close to where I live. You have a decent selection of Kosher foods. You usually have most of the things I need in stock, and when… Read More: Why Stop & Shop just lost $500 of my business »
My letter today to the CEO of Lowe’s: June 27, 2020 Marvin Ellison, CEOLowe’s Companies, Inc.1000 Lowe’s BoulevardMooresville, NC 28117 Dear Mr. Ellison, While I understand the challenges businesses face in providing service to customers in the midst of a pandemic, there comes a time when service is so poor that even in these times… Read More: Lowe’s ships wrong product, it’s apparently impossible to reach someone… »
Because I’m senior enough to have “spending authority,” an unfortunate fact of life for me at work is that I get a lot of cold sales emails. Most of them I just delete or report as spam, but occasionally I get one that is so ridiculously bad or offensive that I feel I must address… Read More: Wow, AT&T Fiber, this is a ridiculously bad sales email »
I received this email at 1:15 this morning: When I saw it this morning, I was confused. I have never before received an email from “loyaltygateway.com”, and I was asleep at 1:15am, not placing an “order” to be confirmed by this email as its subject implies. It sure looks like spam, right? Well, it turns… Read More: It’s 2020, and companies still don’t know how to send… »
UPDATE [2020-07-30]: The current version of Chrome has restored the checkbox allowing people to tell Chrome to launch without prompting, so the hack described below is no longer needed. Executive summary If you’re using Google Chrome on Linux and it’s stuck in a state where every time you launch it, it starts in full-screen mode,… Read More: How to fix: Google Chrome on Linux always launches in… »
I have updated the comics aggregator so that it now supports all available Comics Kingdom comics. Note that you need to pay Comics Kingdom for a subscription if you want to access its comics through the aggregator. See here for details.
There’s a strong parallel between how community institutions are treating coronavirus and how they treated Trump’s ascendancy to the presidency. They haven’t learned anything, and as a result the rest of us are, once again, going to suffer. When Trump began his presidential campaign, many of us sounded the alarm early and continued to do… Read More: Again, our leaders fail us »
Five days ago, I published an open letter to Tufts Health Plan about the many ways in which they have made it unpleasant to deal with them since I first became a member seven months ago. I sent a link to this letter to a supervisor in their Appeals and Grievances Department, asking her to… Read More: Baby steps from Tufts Health Plan »
The City of Boston publishes its schedule of curb-side yard waste pickups, but does not provide any mechanism for receiving a reminder before your block’s pickup so you don’t forget to put out your yard waste. I’m here to fix that! If you would like to receive a reminder email the day before and day… Read More: Here’s how to receive email reminders about City of Boston… »
[See the update here.] Dear Tufts Health Plan, I am fortunate to have had the privilege of working for more than three decades in white-collar jobs which provided decent employer-sponsored health insurance. I’ve therefore been a member of many different health insurance companies, and I’m not sure any of them has given me so much… Read More: An open letter to Tufts Health Plan: why are you… »