Apparently it’s “big companies that can’t keep their Web sites up in the middle of the day” week. Yesterday, Citizens Bank online banking was down for over two hours. Today, National Grid’s main US Web site and online account management site are both down:
At 9:45am on a weekday:
Last July, when we were preparing for our trip to Israel, I called Citizens Bank and asked this simple question: “What is the least expensive way for me to get Israeli sheqels out of my Citizens Bank checking account?” In response, the customer service representative told me the following: The fee for withdrawing currency from… Read More »
A week from today is election day. In Massachusetts, there will be three statewide ballot questions in addition to candidate elections. These ballot questions are important and I strongly urge all registered voters in Massachusetts (if you’re not registered, register before the next election!) to visit the polls and weigh in. I recommend voting no… Read More »
I have to confess that at this point it seems like posting examples of Citizens Bank incompetency is sort of like beating a dead horse, but here’s one that might amuse a few people. (Stay tuned for a future post about the >$300 in fees that Citizens Bank stole from me, which I’m holding off… Read More »
[Read the whole series of postings about Winters Plumbing here.] I posted a while back about a bogus “free safety inspection” Winters Plumbing convinced us to have, where “safety inspection” actually meant “excuse for one of our plumbers to get into your house so he can try to convince you to buy all kinds of… Read More »
On Monday, July 12, I rented a ZipCar for an hour to go grocery shopping. During the half hour I was in the store, some asshole thief put a grapefruit-sized dent in the bumper of the ZipCar and drove off without leaving any contact information. I called ZipCar immediately on my cell phone. The rep… Read More »
In a recent tragedy, twin toddlers drowned in their family’s backyard in-ground pool. Two articles in a row in the Boston Herald mentioned that the authorities were investigating how the twins drowned despite the fact that the pool had a cover. There seems to be a widespread misconception, which the Herald articles exacerbate, that pool… Read More »
Police have taped off Beach Street between South and Lincoln Streets in downtown Boston’s Leather District this morning. I asked an officer who was keeping people from entering the area, and he said there was a stabbing. Photo:
According to Margery Eagan in today’s Herald, both Deval Patrick and Charlie Baker support “some type of road testing for the elderly.” Independent gubernatorial candidate Tim Cahill? Not so much: “I don’t want to take away licenses from able-bodied people or force them to go through a driver’s test,” he said. What the Legislature did,… Read More »