In response to my recent letter to Comcast, I received a call from a friendly woman named Nancy in Comcast’s New England executive customer care office. The call went pretty much how I expected. She had read my letter and understood what I was upset about, but she let me vent at her about the… Read More »
November 22, 2009 Store Manager Stop & Shop 60 Everett Street Allston, MA 02134 Dear Sir or Madam, I like your store for several reasons: it is the closest supermarket to my house; I like the “Scan It!” system; and you give five cents back for reused bags. Unfortunately, these positives only go so far,… Read More »
Comcast was charging me $95 per month for internet and phone service. That was too much. I got them to lower it to $75 per month, but I had to pay extra for all non-local and long-distance calls. That was still too much. They raised the equipment charge for my cable modem from $3 to… Read More »
I sent email to the mayor’s office last week asking him to comment on the two vehicles from his office which were spotted downtown parked illegally in a bus stop. There has been no response. Dave Wedge ran a blurb about my photos in his “Pols & politics” column in today’s Boston Herald. Perhaps that’ll… Read More »
It’s quite convenient that they label their vehicles “mayor’s office” so it’s easy to see when our mayor’s staff is giving us peons the finger, eh?
UPDATE: If you would like to help me call attention to this, Comcast’s most recent attempt to cheat its customers, please Digg this article. In a classic Gotcha Capitalism strategy, Comcast in Boston has just informed their VoIP and Internet customers that they are raising their monthly rate by $2 without actually admitting they’re doing… Read More »
[You can read the whole series of Honda Village postings here.] Since I first wrote about them in June, Honda Village has sent me many more pieces of junk mail enclosed in envelopes that do not have their name or return address on them and that have been intentionally designed to make the recipient think… Read More »
First, Home Depot told me I was buying 1.44 square yards of carpet when I was actually buying 26.6 square yards. Then, it turned out that they’d only given me 20 square yards of carpet, not the 26.6 square yards I paid for. Apparently, somebody there has at least a bit of a clue about… Read More »
Following up on my previous blog posting, I just sent this letter to The Home Depot (pay special attention to the part I’ve emphasized in red): October 2, 2009 Store Manager The Home Depot 615 Arsenel Street Watertown, MA 02471 To whom it may concern: This letter concerns a purchase whose receipt bar code is… Read More »
In a letter to the editor in the September 21 edition of the Boston Herald, one Christine Giroux wrote: At the core of the health care controversy is the question of whether health care is a basic right held by every American citizen… We all need food, clothing and shelter. Are these basic rights too?… Read More »