Category Archives: Boston

Another letter in the Herald

Here’s what I wrote: To the editor: Donnie Feener’s willingness to take time out of his own life and undergo painful surgery to donate bone marrow to save the life of a stranger is truly admirable. Unfortunately, many patients who need transplants are unable to obtain them because a matching donor cannot be found. Finding… Read More »

Cutler Majestic Theatre at Emerson College: Bad for my mailbox, bad for the environment, bad for their donors

I have been asking the folks at the Cutler Majestic Theatre at Emerson College for over a year to stop sending postal mailings to our address.  According to my records, I’ve contacted them on January 4, 2008, November 21, 2008, November 22, 2008, and January 6, 2009.  During that time, they’ve sent me three mailings,… Read More »

Safety warning: Jordan’s Furniture / Pulaski Build-A-Bear loft bed risk of collapsing ladder

Executive Summary The Pulaski Build-A-Bear loft bed, sold by Jordan’s Furniture and other furniture retailers, has a dangerous safety defect with the brackets with which the ladder is attached to the bed.  Jordan’s Furniture failed to adequately address this defect when notified about it.  The U.S. Consumer Product Safety Commission is currently investigating.  I am… Read More »

MBTA Customer Service Time Warp

Reprinting without comment (except some emphasis) an email message I received this morning: From: “do_not_reply@mbta.com” <do_not_reply@mbta.com> To: jik@kamens.brookline.ma.us Cc: chowze@mbta.com Subject: Thank you for contacting the MBTA Date: Thu, 22 Jan 2009 10:38:28 -0500 We appreciate your business and value your feedback. A customer service issue was logged on 2007-05-22 at 10:35:05 A tracking number… Read More »