Category Archives: User Experience

This is what happens when you let monkeys with keyboards design your email templates

You know how sometimes you encounter something that is so terrible and appalling that you feel you just have to tell other people about it? Well, for me, today is one of those days. But look, I’m a nerd who writes email software and likes to write raw HTML. If the terms “SMTP” and “MIME”… Read More: This is what happens when you let monkeys with keyboards… »

Why you should turn off “Ads with your social actions” on Facebook

While I was scrolling through Facebook recently, this came up in my feed: I’ve blurred out the name of one of my friends at the top of the ad so as not to single them out. However, I can say with near-absolute certainty that this particular friend would not knowingly endorse anything that Ben Shapiro… Read More: Why you should turn off “Ads with your social actions”… »

How to delete your LiveJournal account

LiveJournal recently changed their Terms of Service. Many people are unwilling to accept the new Terms of Service. Some people even find them so unacceptable that they want to delete their LiveJournal accounts. The only way to delete one’s LiveJournal account is via the Account Status page. Unfortunately, it’s impossible to access that page without… Read More: How to delete your LiveJournal account »

Intuit / TurboTax acts slimy and/or incompetent yet again

According to both the Commonwealth of Massachusetts and the IRS, my daughter, who has barely any income, should be able to e-file both her federal and state taxes for free using TurboTax online, thanks to the “FreeFile Alliance.” We tried filing her taxes through the TurboTax Android app. It didn’t offer her the option of free… Read More: Intuit / TurboTax acts slimy and/or incompetent yet again »

Fandango discriminates against imaginary Germans

November 26, 2014 Regal Entertainment Group 7132 Regal Lane Knoxville, Tennessee 37918 Fax: 1-865-922-3188 To whom it may concern: I’m writing to you to complain about Fandango, the vendor you’ve selected to exclusively handle on-line sales of Regal tickets. I have been forced to escalate my complaint to you because of Fandango’s completely inept handling… Read More: Fandango discriminates against imaginary Germans »