It's time for my next installment of "Why is @Amtrak service so terrible? It doesn't need to be this way." Check out the last chapter at https://twitter.com/jikamens/status/1217620947781541889. Today's topic: how to make a pre-trip Covid-19 check form as difficult as possible to fill out. #TrainTwitter 1/ I got a notification on my phone that I… Read More: Yet another bad user experience from Amtrak »
I have been trying for three months to open a @AskSynchrony account for the @Google store. It has been an unmitigated disaster every step of the way. It boggles the mind that Google has chosen such a terrible partner for providing this service. For background, I have never been a victim of identity theft, I… Read More: The arduous saga of applying for a Google Store credit… »
When a program creates a hard link inside your Synology Drive folder on Linux, the Synology Drive Client doesn’t notice it, and therefore that file never gets synchronized to the server. This should be easy to fix, but years after I reported it, it’s still broken.
I received this email at 1:15 this morning: When I saw it this morning, I was confused. I have never before received an email from “loyaltygateway.com”, and I was asleep at 1:15am, not placing an “order” to be confirmed by this email as its subject implies. It sure looks like spam, right? Well, it turns… Read More: It’s 2020, and companies still don’t know how to send… »
UPDATE [2020-07-30]: The current version of Chrome has restored the checkbox allowing people to tell Chrome to launch without prompting, so the hack described below is no longer needed. Executive summary If you’re using Google Chrome on Linux and it’s stuck in a state where every time you launch it, it starts in full-screen mode,… Read More: How to fix: Google Chrome on Linux always launches in… »
I recently replaced my Fitbit Ionic, which I wore for a couple years, with a Garmin Forerunner 35. Before the Fitbit, I wore two different Pebble models, so I’ve had long-term experience with four different fitness smart-watches. Here are my thoughts about both watches and how they compare. A good overall framing for this review… Read More: Review: Fitbit Ionic vs. Garmin Forerunner 35 »
Check out https://blog.kamens.us/head-to-head-comparison-of-password-managers-with-interactive-grid/.
Dear Vanguard, Yesterday, I wrote to you about the trouble I had trying to donate stock to a charity through your site, and the additional trouble I had when trying to complain to you about the initial trouble. I also tweeted at you about it. You responded this morning: I also DM’d you and asked… Read More: Vanguard Group, you disappoint me again »
Dear Vanguard, I have been a Vanguard account-holder for a rather long time, and overall I have been exceedingly happy with the service you have provided. Today, however, I am irritated, because today, you unnecessarily wasted my time and made my life more difficult, something which in the past you have been exceedingly good at… Read More: Vanguard Group, you disappoint me »
A simple attempt to purchase in-flight WiFi from Gogo yielded 11 distinct failures from there web site and ecommerce platform.