Category Archives: User Experience

It’s 2020, and companies still don’t know how to send emails that don’t look like spam

I received this email at 1:15 this morning: When I saw it this morning, I was confused. I have never before received an email from “loyaltygateway.com”, and I was asleep at 1:15am, not placing an “order” to be confirmed by this email as its subject implies. It sure looks like spam, right? Well, it turns… Read More: It’s 2020, and companies still don’t know how to send… »

How to fix: Google Chrome on Linux always launches in full-screen mode

UPDATE [2020-07-30]: The current version of Chrome has restored the checkbox allowing people to tell Chrome to launch without prompting, so the hack described below is no longer needed. Executive summary If you’re using Google Chrome on Linux and it’s stuck in a state where every time you launch it, it starts in full-screen mode,… Read More: How to fix: Google Chrome on Linux always launches in… »

Review: Fitbit Ionic vs. Garmin Forerunner 35

I recently replaced my Fitbit Ionic, which I wore for a couple years, with a Garmin Forerunner 35. Before the Fitbit, I wore two different Pebble models, so I’ve had long-term experience with four different fitness smart-watches. Here are my thoughts about both watches and how they compare. A good overall framing for this review… Read More: Review: Fitbit Ionic vs. Garmin Forerunner 35 »

This is what happens when you let monkeys with keyboards design your email templates

You know how sometimes you encounter something that is so terrible and appalling that you feel you just have to tell other people about it? Well, for me, today is one of those days. But look, I’m a nerd who writes email software and likes to write raw HTML. If the terms “SMTP” and “MIME”… Read More: This is what happens when you let monkeys with keyboards… »