Red Roof Inn in Batavia NY gives a master class in how not to respond to a mediocre review
Several factors led to a mediocre experience at the motel, and their passive-aggressive response about my complaints made things worse instead of better.
Category Archives: Consumer activism
Tried to report likely fraud to insurance company, hit wall of cluelessness
No good deed goes unpunished.
Unbelievably, offensively useless chat with Healthfirst online support
A website that refuses access to critical documents is bad enough. Completely clueless chat agents who provide stock, bullshit, useless answers is much worse.
Review: EVEN Hotel, Rockville, MD: a bad hotel and the people who run it should feel bad
A mediocre hotel with mediocre amenities provided by its staff in a mediocre way.
DeleteMe, please stop the nonsense: data brokers are not doxxing people
Data brokers selling people’s data is not doxxing, and claiming otherwise makes you look stupid and greedy.
How to stop Google from invading your privacy and others’ when you share links
“share.google” links are evil. Here’s how to get Google to stop spitting them at you.
Can’t log into Costco website, their technical support is useless
I spent nearly four hours of my time proving this isn’t my fault. I’m still doubtful that Costco will do anything to resolve the problem.
Another credit reporting agency breach, another terrible breach notification letter
TransUnion is bad at security and bad at handling security breaches and none of this is going to get better until we have a real federal data privacy law with meaningful penalties for companies which leak people’s data.
Thoughts on the proposed Massachusetts Data Privacy Act, S.2608
The proposed law is a good start but it has problems that should be fixed before it is enacted. Here are some of them.
Today’s example of “everything is shit and there’s nothing we can do about it”
We encounter bits and pieces of micro-shittiness all day, every day, because people don’t care about the quality of their work, people don’t take responsibility for fixing things that are broken, and people don’t think any of it matters, even though it does, very much, actually.