Category Archives: Consumer activism

2024 Massachusetts ballot questions: my recommendations

YES, YES, YES, YES, YES.

Developers who don’t know the email standards shouldn’t write code that generates emails

Looking at you, Square.

UX failure of the day: Eastern Bank’s new personal banking portal

Whatever Eastern Bank’s priorities were in rolling out its new portal, good UX and security seemingly weren’t among them.

MyFitnessPal is not telling the whole truth about recent data “corruption” incident

I’m fairly certain I did not eat “Enjoy Cock Cayenne Pepper Hot Sauce” last week. So why does the MyFitnessPal app say I did?

“Extended Stay America – Boca Raton – Commerce” review

I recently stayed three nights at the “Extended Stay America” hotel in Boca Raton, Florida. It was gross.

AARP tries to take advantage of old people

The AARP sends a “hard sell” to members which is deceptive, offensive, and insulting. Isn’t the AARP supposed to protect seniors, not take advantage of them?

Buyer beware: DiscountFilters.com

DiscountFilters.com lies about the quality of their filters, refuses to honor their warranty, has fake reviews posted on their web site, doesn’t let customers post real reviews, ignores customer service tickets, ignores TrustPilot reviews, ignores Better Business Bureau complaints. On top of all that, at least some of the filters they sell can be purchased elsewhere cheaper.

Today’s episode of health insurance companies are bad and they should feel bad

About my struggle to get good therapy for a family member paid for by health insurance, with delays and difficulties caused by Blue Cross Blue Shield of Massachusetts in particular and the business model of health insurance in general. This highlights the challenges many families face in accessing timely and affordable therapy.

Ups and downs of patronizing Sullivan Tire in Watertown MA

They do good work, but they often put you through a significant amount of turbulence along the way.