Dear Zipcar, please stop stonewalling and pay me the $55 you owe me
It took a letter to the president of Zipcar to convince them to refund to me the $55 they owed me.
Category Archives: Consumer activism
How to delete your LiveJournal account
LiveJournal recently changed their Terms of Service. Many people are unwilling to accept the new Terms of Service. Some people even find them so unacceptable that they want to delete their LiveJournal accounts. The only way to delete one’s LiveJournal account is via the Account Status page. Unfortunately, it’s impossible to access that page without… Read More »
Intuit / TurboTax acts slimy and/or incompetent yet again
According to both the Commonwealth of Massachusetts and the IRS, my daughter, who has barely any income, should be able to e-file both her federal and state taxes for free using TurboTax online, thanks to the “FreeFile Alliance.” We tried filing her taxes through the TurboTax Android app. It didn’t offer her the option of free… Read More »
“Passport Parking” is a rip-off
Passport Parking’s pay-by-phone service charges exorbitant fees, doesn’t inform customers about the fees up-front, makes it hard to obtain a refund, issues refunds slowly, has a broken web app, and has poor security.
GameStop does not deserve your business
GameStop doesn’t know how to run a working web site that is capable of taking people’s money, and doesn’t know how to provide decent customer service when people run into problems because of their broken web site that won’t take people’s money. Don’t patronized GameStop; they don’t deserve your money.
Limitations on the U.S. Postal Service “Prohibitory Order” for junk-mail prevention
If you’re anti-junk-mail (the paper stuff, not email spam) like I am, then you may have seen people recommend using a a U.S. Postal Service Prohibitory Order to stop junk mail from a particular sender when nothing else works. In a nutshell, you fill out a form telling the Postal Service that you consider the… Read More »
Seven years later, Micro Center is still in the Junk Mail Hall of Shame
After seven years, Micro Center still can’t handle, “Don’t send me junk mail,” or putting valid URLs in their mailings.
Recruiters to avoid: add CyberCoders to the list
Add CyberCoders to the list of cold-calling, lying, obnoxious recruiters with whom you should never, ever, ever do business.
#GlobeDelivery also fails to NOT deliver to people who DON’T want papers
(See the previous chapter of the Globe Direct saga.) To the staff of the Boston Globe and everyone else who has anything to do with your vile “Globe Direct In association with redplum” weekly advertising circulars: When I asked you over and over and over again for six months to stop mailing me your advertising circulars…… Read More »
OnePlus: the cell phone brand for masochists
OnePlus phones come with glaring software bugs, including inexcusable bugs in new features, and customer service that is beyond awful. If you want a phone that Just Works™ and customer service that actually solves problems, avoid OnePlus at all costs.