Boston-area Honda dealership commentary
My wife and I recommend Ocean Honda of Weymouth, and we anti-recommend Boch Honda and Herb Chambers Honda.
Category Archives: Consumer activism
Thoughts about the Equifax data breach
The Equifax breach is a big deal. There are things you need to do right now to protect yourself.
Please, Stop & Shop, stop treating me like a thief
Dear Stop & Shop, I’ve been a customer at the Stop & Shop at 60 Everett Street in Allston, Massachusetts for twenty years. I’ve been “in your database” with a Stop & Shop Card for as long as your chain has used Stop & Shop cards. In the past five years, I’ve spent on average… Read More »
Everything about Friendly’s is bad
Below is the letter which I just sent to Friendly’s through their web site. At around 11:00am on September 10, 2017, my son and I visited the Friendly’s restaurant in Watertown, Massachusetts for ice cream. I can say without exaggeration that every single aspect of our visit, from start to finish, was unpleasant. Because our… Read More »
CrashPlan jumps the shark
I owe a lot of people an apology. For about the last five years, I’ve been a major cheerleader for the “CrashPlan for Home” backup service. Many times, I’ve been asked directly about what computer backup service I recommend or stumbled across a discussion of that question, and many times, I’ve unreservedly recommended CrashPlan. Their… Read More »
Microsoft broke free Office 365 Skype minutes four months ago, still not fixed
If you were using a pre-Microsoft-acquisition Skype account with your free Office 365 Skype minutes, then Microsoft broke your Skype on March 1, 2017, and they still haven’t figured out how to fix it.
GameStop data breach: why am I not surprised?
I was victimized by GameStop’s security breach back in October, and again now. I hope it puts them out of business.
Dear Microsoft, please stop stonewalling me and fix my broken Skype subscription
I sent the following letter via certified mail this morning: May 23, 2017 Bradford L. Smith, President Microsoft Corporation One Microsoft Way Redmond, WA 98052-6399 Dear Mr. Smith, I have been trying to get an Office 365 / Skype issue resolved for over two and a half months. Your customer support representatives have alternated between… Read More »
Dear Zipcar, please stop stonewalling and pay me the $55 you owe me
It took a letter to the president of Zipcar to convince them to refund to me the $55 they owed me.
How to delete your LiveJournal account
LiveJournal recently changed their Terms of Service. Many people are unwilling to accept the new Terms of Service. Some people even find them so unacceptable that they want to delete their LiveJournal accounts. The only way to delete one’s LiveJournal account is via the Account Status page. Unfortunately, it’s impossible to access that page without… Read More »