I received on December 26 this response to the complaint I sent on December 22: Thank you for your e-mail regarding the Brighton, MA CVS/pharmacy location. I am able to help you with this matter. Please accept my apology for the condition of our Exterior Grounds. I have contacted [name elided], District Manager and made… Read More »
November 14: Complaint letter sent to Citi Smith Barney. December 9: Citi Smith Barney responds. December 12: A different person at Citi Smith Barney responds again: “This is to acknowledge receipt of your November 14, 2008 correspondence… We are in the process of reviewing the situation and will report back to you as soon as… Read More »
I recently received a letter from a local non-profit institution about their “2009 Annual Gala”. It reads, in part: This year, we will present the Adbook [sic] in an exciting new virtual (electronic) format. Rather than a printed book, the Adbook contents will be presented during the Gala both as a mural display and as… Read More »
Just sent this to CVS through their Web site: Getting you folks to shovel the sidewalk next to your parking lot along Foster Street is like pulling teeth every single winter. It shouldn’t be. The sidewalk doesn’t move, or change, or grow, or shrink from year to year. It’s going to be there every winter,… Read More »
I wrote previously about the painful experience I had trying to transfer from stock from Citi Smith Barney into my Vanguard brokerage account, and about the bogus transfer fee that Citi Smith Barney charged me without prior notice. Citi Smith Barney charged the fee because I initiated the stock transfer from Vanguard. I did it… Read More »
Shmarya Rosenberg reports that the OU’s NCSY is creating a service award named after a rabbi who protected Baruch Lanner for decades, concealing knowledge that Lanner had sexually abused children in his care and smearing the children and parents who dared to go public about the abuse. It’s just one scandal after another with the… Read More »
About a year ago, my wife and I bought an expensive sleeper sofa from Jordan’s Furniture. Well, actually, our parents bought it for us. We paid a lot of money for it because we wanted the American Leather sleeper sofa, which has a rather unusual design. The mattress is actually several separate foam cushions mounted… Read More »
For those whom this might amuse: From: Jonathan Kamens <jik@kamens.brookline.ma.us> To: info@commutercheckdirect.com Subject: Typographical error on “Commuter Benefits Order Fulfillment” email OK, so admit it, I’m ridiculously picky, and this is a ridiculously trivial thing I’m writing to you about. Still, on the off chance that someone there might care about it… The “Commuter Benefits… Read More »
A little less than a year ago, my employer, Tamale Software (since acquired by Advent Software, in what I would happily classify as the fourth successful acquisition of the five in which I’ve been involved), decided to outsource its human resources function to the Professional Employer Organization (PEO) Administaff (note: Tamale used Administaff, but Advent doesn’t,… Read More »
November 14, 2008 Branch Manager Chase Group 2775 Sand Hill Road, Suite 120 Menlo Park, CA 94025 To whom it may concern: I am writing to complain about Citi Smith Barney’s poor service, incompetence, gouging me out of a bogus $95 fee, and then trying to snow me into believing that it wasn’t your fault.