I just found out that the clerk magistrate who heard my small claims case against Sprint has awarded me the triple damages I requested. She mailed out the decision yesterday, September 20. I haven’t gotten it yet, but I spoke to a clerk on the phone today who confirmed the decision. Also yesterday, totally out… Read More »
Believe it or not, this is an MBTA bus stop (on the outbound side of Commonwealth Avenue in Boston, right before the BU Bridge): Note the clear informative signage (not!), the comfortable, shaded bus shelter (double not!) and the easy access to the bus from the sidewalk (as long as you don’t mind walking over… Read More »
I recently switched from Speakeasy DSL and a Verizon land line to Comcast High-Speed Internet and their Digital Voice® local phone service. The executive summary is that I’m very happy so far.
I got this mostly useless response to the complaint I sent CVS about their clerk asking to see ID for a credit-card purchase:
I reported earlier that British Airways had not mailed the promised check to reimburse us for the clothes we had to buy in Israel when they lost our luggage. In fact, as noted here, they mailed the check a little over a week after they sent the letter promising it, and it was delayed in… Read More »
We were out of town from August 9 through August 13, and I put a hold on our mail delivery during that time through the USPS Web site. The following letter tells what happened next:
Just sent this feedback to CVS through their Web site:
An employee from NSTAR called this morning about my recent complaint and asked to speak to me. My wife answered the phone and asked what to do, and I told her to ask him to communicate with me in writing, since I had no desire to waste my time speaking with him on the phone.… Read More »
A few days ago, I described the experience I had trying to buy an HP Photosmart C5280 All-in-One (printer, copier, scanner) and Photo Value Pack under a promotion being offered by HP. The printer arrived today, and I set it up. My first impressions of the printer itself are quite good — it’s a really… Read More »
My small-claims court hearing with Sprint Nextel for the shafting I previously described was today. Sprint didn’t show up, and the clerk magistrate entered a default judgment in my favor. She said she was going to review the details of the complaint, which I provided to her in writing, and my other evidence, of which… Read More »