Category Archives: Consumer activism

Sprint pays up!

As I noted before, I was awarded a default judgment against Sprint for over $800 in small claims court. As of a month after the judgment, they still hadn’t paid or showed up in court, so at the payment hearing the court issued me a Capeas (i.e., a document allowing me to have the CEO… Read More »

Sign up for Comcast, kill trees

I have received no response to the letter below, which I sent to Comcast over a week ago. I can’t say that I’m terribly suprised. My opinion about Comcast continues to plummet. Names preserved to embarrass the guilty.

Comcast: The bloom is off the rose

I wrote previously about my positive experience switching from Speakeasy DSL and Verizon POTS service to Comcast High-Speed Internet and Digital Voice. I’m sorry to say that I’ve had a number of rather bad interactions with Comcast since that rosy day. I’m not sure I can remember all of them, but here are some:

Another apology from British Airways

Continuing the ongoing saga of our luggage delayed by British Airways, my wife received the following letter from BA last week. I believe that this letter was independent of the exchange I had with BA, since I wrote to them under my name, not my wife’s. I suspect they’re actually determining from their databases whose… Read More »

You call this a bus stop?

Believe it or not, this is an MBTA bus stop (on the outbound side of Commonwealth Avenue in Boston, right before the BU Bridge): Note the clear informative signage (not!), the comfortable, shaded bus shelter (double not!) and the easy access to the bus from the sidewalk (as long as you don’t mind walking over… Read More »