Congratulations to Jeff Gonneville on his new role at the MBTA

Several years ago, I contacted my state senator, Will Brownsberger, and asked for his help addressing a serious problem: some MBTA buses were leaking engine fumes into their passenger compartments, sickening passengers and putting their long-term health at risk. I wrote about this issue extensively here. In response, Will arranged for me to meet with… Read More »

PenguinDome: new, open-source Linux mobile device management (MDM) solution

Where I work, we have employees who use (in decreasing order of popularity) Mac OS, Windows, and Linux as their desktop computers. We’ve deployed a large, complex remote administration / MDM application for managing the Mac OS and Windows desktops. It’s big and complicated and difficult to maintain. It does much more than we will… Read More »

Python: How to make Flask work with Logbook

If you’ve arrived at this page, it’s probably because you’re searching the web for an answer why, even though you’ve called logbook.compat.redirect_logging() in your Python Flask app, you’re still not getting any Flask logging in your log files. The problem is that Flask sets the propagate flag on its logger to False by default, so even though Logbook’s… Read More »

Dear Microsoft, please stop stonewalling me and fix my broken Skype subscription

I sent the following letter via certified mail this morning: May 23, 2017 Bradford L. Smith, President Microsoft Corporation One Microsoft Way Redmond, WA 98052-6399 Dear Mr. Smith, I have been trying to get an Office 365 / Skype issue resolved for over two and a half months. Your customer support representatives have alternated between… Read More »