Google AdWords is still staffed by poorly trained monkeys

Last month, I wrote about Google’s surreal attempts to collect from me a debt I don’t actually owe, and my unsuccessful attempts to make it stop. Things have gotten much worse since then. I sent a letter (appended below) to the office of Google’s CEO over a month ago. There has been no response. Today,… Read More: Google AdWords is still staffed by poorly trained monkeys »

Daughter’s unintentional trip to Newark still occasionally in the news

See When kids are all alone at 10,000m, published May 1 by The New Zealand Herald. The author of the article, Danielle Murray, did a remarkably good job of getting her facts right about what happened to me daughter, with the exception of saying that it happened “in June last year,” when in fact it… Read More: Daughter’s unintentional trip to Newark still occasionally in the news »

A study in contrasts: handling stolen email lists

I try to make a habit of giving out “tagged” email addresses to web sites when I sign up for accounts / mailing lists / whatever. For example, when creating an account at widgets.com, instead of just signing up as “jik@kamens.us”, I might sign up as “jik+widgets@kamens.us”. It ends up in the same mailbox regardless,… Read More: A study in contrasts: handling stolen email lists »

Google AdWords is staffed by poorly trained monkeys

Back when I was doing my week-long Shave a Redhead for Israel fundraiser, Google’s search index was taking an unusually long time to index the fundraiser page. This was a problem because I was publicizing the fundraiser and telling people they could find it easily by searching for “Shave a Redhead for Israel”, but they… Read More: Google AdWords is staffed by poorly trained monkeys »

AT&T GoPhone disservice

Dear AT&T, Some people don’t pay for their own cell phones. There’s a reason why account emails about my 12-year-old daughter’s cell phone go to me instead of her. Thanks for screwing that up! Sincerely, An unimpressed customer In reference to: Dear AT&T GoPhone® Customer: We want to alert you that future notifications regarding payments… Read More: AT&T GoPhone disservice »

Astroturf for (or against?) Obama

An interesting comment showed up a few hours ago on an earlier blog posting of mine about Barack Obama: “Just wanted to say that I am eployed at a large Pharmaceutical company in Clayton NC and I support Barack Obama with all my heart. I would love for all my friends and colleagues to re-elect… Read More: Astroturf for (or against?) Obama »