I recently received a letter from American Express confirming that I’d enrolled in online bill payment. I received the letter on paper, in an envelope, with a stamp on it, in the mailbox on my porch. The final sentence of the letter, all the way at the bottom, below the signature, reads as follows: You… Read More: American Express has a definition of “electronically” I haven’t heard… »
You’ve all gotten them, right? An envelope, or sometimes even a box, from some alleged charity you’ve never heard of before. You open it up and discover personalized mailing labels, greeting cards, a notepad, a tree ornament, a cheap electronic doodad, a coin, or whatever, along with a plea to send a donation. The… Read More: The most obscene “guilt mailing” I’ve ever seen »
[You can read the whole series of Honda Village postings here.] Since I first wrote about them in June, Honda Village has sent me many more pieces of junk mail enclosed in envelopes that do not have their name or return address on them and that have been intentionally designed to make the recipient think… Read More: Honda Village continues to send me junk mail in deceptive… »
Those of you who have been reading my blog for a while know that I am not much of an HP fan, to say the least (see here and here). Given that, imagine how amused I was to receive this recently in the mail (yellow highlighting added by me): “It’s customers like you who make… Read More: HP: “It’s customers like you who make HP the company… »
Several years ago, I wrote to Congressman Michael Capuano asking why he didn’t sign an ad published by the CJP which many other politicians signed, attesting to Israel’s right to defend itself against terrorist attacks. A friend has pointed out that I was remiss in not posting Capuano’s response, which seems somewhat more significant now… Read More: Capuano supports Israel’s right to self-defense, sort of »
As I previously wrote, I recently had to change my password on over 300 Web sites because my default “medium-security password” was compromised. The compromise was caused by a bug in the WordPress blogging platform which can result in inadvertent disclosure of information when content is pasted into the WYSIWYG text editor built into WordPress.… Read More: WordPress inadvertent disclosure bug »
First, Home Depot told me I was buying 1.44 square yards of carpet when I was actually buying 26.6 square yards. Then, it turned out that they’d only given me 20 square yards of carpet, not the 26.6 square yards I paid for. Apparently, somebody there has at least a bit of a clue about… Read More: Home Depot makes good »
Following up on my previous blog posting, I just sent this letter to The Home Depot (pay special attention to the part I’ve emphasized in red): October 2, 2009 Store Manager The Home Depot 615 Arsenel Street Watertown, MA 02471 To whom it may concern: This letter concerns a purchase whose receipt bar code is… Read More: No good deed goes unpunished, Home Depot edition »
A few days ago, I went to Home Depot to buy a big roll of outdoor carpet — 12′ x 20′ — for our back yard. After rolling and cutting the carpet and wrapping it in cellophane, one of the two sales associates assisting in this endeavor whipped out a calculator, punched in a few… Read More: (not) Taking advantage of math-challenged Home Depot employees »
I haven’t seen this posted anywhere else… I received in the mail today replacement Discover Cards for my wife and me. Our cards were not due to expire for quite a while. They were attached to a special-purpose mailing sleeve, not the generic sleeve they usually use when mailing out new cards. Some highlights of… Read More: Discover is replacing credit cards because of the Heartland data… »