Tag Archives: warranties

JanSport inaugurated into the Consumer Activism Hall of Fame

Recently, the JanSport backpack I’ve been using for many years broke — the pull tab broke off of one of the zippers. JanSport packs have a lifetime warranty.  Following the instructions on the JanSport Web site, I sent the pack in for repair or replacement.  The Web site promised a turnaround time of about two… Read More: JanSport inaugurated into the Consumer Activism Hall of Fame »