Author Archives: jik

Zipcar! w00t!

I recently joined Zipcar.  I have been incredibly impressed in all of my dealings with them.  Some examples… Like just about every other company nowadays, Zipcar has a form on their Web site you can use to send them a message.  However, unlike most other companies, they also publish an actual email address you can… Read More »

Comcast Tech: “Comcast already disconnected? But I’ve got to disconnect SOMETHING!”

As I’ve discussed at length, I recently switched from Comcast internet & phone to RCN + Vonage because of dissatisfaction with Comcast’s business model (i.e., rip customers off at every opportunity), pricing (i.e., not at all competitive) and customer support (i.e., awful).  I thought this afterthought might be amusing to some… When the RCN installers… Read More »

It’s MY desk, dammit!

I share my home office with my kids, an unfortunate necessity in a house with five bedrooms, five children, and no dedicated office space (the “office” is actually one of the bedrooms).  All the kids are fully aware of the “never, ever touch anything on Daddy’s desk” rule, but apparently the stuff on my desk… Read More »