I have to confess that at this point it seems like posting examples of Citizens Bank incompetency is sort of like beating a dead horse, but here’s one that might amuse a few people. (Stay tuned for a future post about the >$300 in fees that Citizens Bank stole from me, which I’m holding off… Read More: More Citizens Bank idiocy »
About a month ago, I dived into the world of Mozilla add-on development by adopting the abandoned Thunderbird “Send Later” add-on and porting it to Thunderbird 3.1. The learning curve was pretty steep, and it took a lot more work than I expected to stabilize the add-on, but I think it was worth it, considering… Read More: I guess I’m now a Mozilla core developer, too »
Citizens Bank has been particularly idiotic recently. Here’s the round-up of all the disappointments we’ve suffered at their hands…
Yesterday, I decided I wanted to unsubscribe from one of the e-newsletters published by SANS, which bills itself as, “the most trusted source for computer security training, certification and research.” There were no instructions in the e-newsletter for how to unsubscribe, so I went to their Web site. It told me that I had to… Read More: Supposed SysAdmin & Network Security experts don’t know how to… »
(Simulblogged at universalhub.com.) The Commonwealth of Massachusetts has a convoluted(*) unemployment insurance system, under which employers are required to make various quarterly and annual filings and quarterly payments involving at least two different state agencies. This system is administered by the Department of Unemployment Assistance (DUA), who decided to replace their old, paper-based system with… Read More: New Massachusetts unemployment insurance employer Web site crashes and burns… »
Today, I received a commercial email message from Sears Home Services, a.k.a., Sears Holdings Corporation. They got my email address when I made a service appointment through their Web site, which I subsequently canceled when it became clear that they were going to charge me more than a local repair man. The email message contained… Read More: Sears violates CAN-SPAM act »
Recall my recent letter to Chase, which ended: As I see it, you have three options for what to do now: You can throw my letter in the trash. Result: I close my Chase account and get a new card from someone else. You can send me a useless, boilerplate response that does not address… Read More: Bye bye Chase! »
I’ve been subscribed to The Consumerist since Continental lost my daughter last summer and The Consumerist picked up the story. I was impressed by their reach and by the quality of stories that they ran. Unfortunately, two or three months after I started reading them, the quality seemed to start going down. There were a… Read More: The Consumerist jumps the shark »
As I previously wrote, I recently had to change my password on over 300 Web sites because my default “medium-security password” was compromised. The compromise was caused by a bug in the WordPress blogging platform which can result in inadvertent disclosure of information when content is pasted into the WYSIWYG text editor built into WordPress.… Read More: WordPress inadvertent disclosure bug »
As I wrote earlier today, I just changed my password on over 300 Web sites. In the process, I encountered a large number of sites which simply don’t know how to do password security properly. Some of these sites are operated by major corporations which are entrusted by their users with confidential and sensitive personal… Read More: Password security hall of shame »