[You can read the whole series of Honda Village postings here.] November 17, 2009 American Honda Motor Company, Incorporated Honda Automobile Customer Service Fax: (310) 783-3023 To whom it may concern: HONDA HAS BEEN SPAMMING US FOR TWO YEARS DESPITE OUR REPEATED REQUESTS FOR YOU TO STOP. This is completely unacceptable. You need to make… Read More: Incessant spamming by Honda and Honda Village »
Comcast was charging me $95 per month for internet and phone service. That was too much. I got them to lower it to $75 per month, but I had to pay extra for all non-local and long-distance calls. That was still too much. They raised the equipment charge for my cable modem from $3 to… Read More: How to lower your phone + internet cost from $80… »
My wife and I have supported literally hundreds of charitable organizations over the years. I donate on-line whenever possible, which means that many of these organizations have my email address. The vast majority of them are smart and reputable enough not to send me bulk email I didn’t agree to receive, or at worst to… Read More: American Foundation for the Blind (AFB): Lying, unrepentant spammers »
UPDATE: If you would like to help me call attention to this, Comcast’s most recent attempt to cheat its customers, please Digg this article. In a classic Gotcha Capitalism strategy, Comcast in Boston has just informed their VoIP and Internet customers that they are raising their monthly rate by $2 without actually admitting they’re doing… Read More: Comcast sneaks in back-door rate increase by increasing “equipment charge” »
I recently received a letter from American Express confirming that I’d enrolled in online bill payment. I received the letter on paper, in an envelope, with a stamp on it, in the mailbox on my porch. The final sentence of the letter, all the way at the bottom, below the signature, reads as follows: You… Read More: American Express has a definition of “electronically” I haven’t heard… »
Those of you who have been reading my blog for a while know that I am not much of an HP fan, to say the least (see here and here). Given that, imagine how amused I was to receive this recently in the mail (yellow highlighting added by me): “It’s customers like you who make… Read More: HP: “It’s customers like you who make HP the company… »
As I previously wrote, I recently had to change my password on over 300 Web sites because my default “medium-security password” was compromised. The compromise was caused by a bug in the WordPress blogging platform which can result in inadvertent disclosure of information when content is pasted into the WYSIWYG text editor built into WordPress.… Read More: WordPress inadvertent disclosure bug »
I haven’t seen this posted anywhere else… I received in the mail today replacement Discover Cards for my wife and me. Our cards were not due to expire for quite a while. They were attached to a special-purpose mailing sleeve, not the generic sleeve they usually use when mailing out new cards. Some highlights of… Read More: Discover is replacing credit cards because of the Heartland data… »
As I wrote earlier today, I just changed my password on over 300 Web sites. In the process, I encountered a large number of sites which simply don’t know how to do password security properly. Some of these sites are operated by major corporations which are entrusted by their users with confidential and sensitive personal… Read More: Password security hall of shame »
In June, I wrote about Sam Yoon’s unfortunate habit of adding people without their consent to his campaign’s spam distribution lists. I’ve complained to Yoon’s office twice about the spamming — once in August 2006 and once in March 2009. Yoon did not have the courtesy to respond to either of my complaints. I thought… Read More: Spam Yoon, Round 2 »