I file my email in different IMAP folders, grouped by topic rather than the “received messages in one folder, sent in another” model imposed nowadays by most mail clients. It’s easy to keep the messages I receive organized by topic — when I’m done handling a message, I simply move it into the appropriate folder.… Read More: Hack of the day: auto-filing IMAP “Sent Items” folder »
I’ve been using Vonage for telephone service for a couple of months, and I’m quite happy with it. Their feature set is quite competitive, and I’m paying them significantly less than I’d be paying Verizon, Comcast or RCN for equivalent service. (Shameless plug: if you’d like to give Vonage a try, send me email and… Read More: Gross hack of the day: adding names to Vonage voicemail… »
I share my home office with my kids, an unfortunate necessity in a house with five bedrooms, five children, and no dedicated office space (the “office” is actually one of the bedrooms). All the kids are fully aware of the “never, ever touch anything on Daddy’s desk” rule, but apparently the stuff on my desk… Read More: It’s MY desk, dammit! »
I’ve just encountered a new (at least for me) scam in the ongoing quest by retailers and manufacturers to make rebates more and more onerous to apply for and therefore less likely to cost them any money. While applying on-line for a $10 rebate on an ASUS motherboard I purchased recently at Micro Center, I… Read More: New scam: pay a usurious fee to get your rebate… »
Today, I received a commercial email message from Sears Home Services, a.k.a., Sears Holdings Corporation. They got my email address when I made a service appointment through their Web site, which I subsequently canceled when it became clear that they were going to charge me more than a local repair man. The email message contained… Read More: Sears violates CAN-SPAM act »
I just sent the following email message to Mark G. Ackermann, the President and CEO of Lighthouse International: Dear Mr. Ackermann, I am taking the unusual step of writing to you because my efforts to get this issue resolved “through channels” for over two years have failed. In a nutshell, I have asked Lighthouse International… Read More: Lighthouse International: Yet another 2+ years of mailings after the… »
In response to my recent letter to Comcast, I received a call from a friendly woman named Nancy in Comcast’s New England executive customer care office. The call went pretty much how I expected. She had read my letter and understood what I was upset about, but she let me vent at her about the… Read More: Bye bye Comcast, hello RCN! »
November 21, 2009 Congressman Robert Wexler 2241 Rayburn House Office Building Washington, DC 20515 Fax: (202) 225-5974 Dear Congressman Wexler, In May 2008, a letter from you to one of your supporters was forwarded to the Jews for Obama listserv with the introduction, “As you all know, Congressman Wexler has been a strong Obama supporter… Read More: Hey, Congressman Robert Wexler: In the EU, this would be… »
Recall my recent letter to Chase, which ended: As I see it, you have three options for what to do now: You can throw my letter in the trash. Result: I close my Chase account and get a new card from someone else. You can send me a useless, boilerplate response that does not address… Read More: Bye bye Chase! »
I’ve been subscribed to The Consumerist since Continental lost my daughter last summer and The Consumerist picked up the story. I was impressed by their reach and by the quality of stories that they ran. Unfortunately, two or three months after I started reading them, the quality seemed to start going down. There were a… Read More: The Consumerist jumps the shark »