I just got an email message from VMware which began as follows: Thank you for your past interest in VMware. As part of our routine scheduled maintenance, we will be removing email addresses and associated subscription information from our marketing database for contacts who have not updated their profile and/or subscription preferences within the last… Read More: VMware does email marketing right »
ZIP code fields that don’t accept the ZIP+4, or only accept it without the hyphen, or only accept it with the hyphen, or let you enter it and then tell you it’s invalid Credit-card number fields that don’t accept spaces or hyphens, or require spaces or hyphens, or tell you to enter the card number… Read More: Web site pet peeves »
In a recent email message to me entitled “Fighting the Good Fight,” friend, author and politician Michael Burstein referred me to Kate Hutchinson’s blog entry about spamming by Sam Yoon. Michael is an avid reader of my blog and therefore knows that I’ve been in more than a few scraps of my own like Kate’s. … Read More: Spam Yoon »
I suppose given my prior experiences with Hewlett-Packard’s customer service, I shouldn’t be surprised by yet another negative experience, but since this one has a new angle, I guess it’s worth posting… I asked HP in November 2008 to stop sending me junk mail. They assured me that my request would be processed and would… Read More: HP customer service jumps the shark again »
Microsoft apparently feels the need to offer a Windows Mobile equivalent to MobileMe, but of course the Microsoft version will have the advantage of that legenday Microsoft reliability. I just got this email from Microsoft (click for a larger image): And here’s what I got when I tried to visit the My Phone Web site. … Read More: FAIL: Microsoft “My Phone” »
In a recent issue of SANS NewsBites, the following item appeared as the headline story: TOP OF THE NEWS –One In Five Teenagers Claim to Have Used Hacking Tools (15th May 2009) A recent survey of 4,000 teenagers between the ages of 15 to 18 years of age states that 17% of those surveyed know… Read More: Computer security experts apparently are not statistics experts »
As long-time readers of my blog know, I have been trying for a long time to help the environment and waste less of my own time by getting people to stop sending me junk mail. My primary method for doing that is to use email to contact the person or organization sending the junk mail… Read More: Naomi Zygiel-Almozlino, Boston Realtor (Coldwell Banker) and inveterate spammer for… »
Less than a day after I posted my letter to my blog, and before the printed letter even reached Comcast, I received an emailed response:
April 13, 2009 Mitch Bowling General Manager and Senior Vice President, Online Services Comcast One Comcast Center 1701 JFK Boulevard Philadelphia, PA 19103-2838 Dear Mr. Bowling, Today, my wife received at her Comcast email address, elided@comcast.net, your email message with the Subject line “Apology for Service Disruption”. My wife’s email address is a secondary address… Read More: Comcast drops the ball yet again »
I recently found myself writing a document containing mostly English and a little bit of Hebrew on Linux in OpenOffice.org Writer (using a prerelease of the upcoming Fedora 11). I was pleased to see that since the last time I looked, right-to-left (RTL) text entry has improved by leaps and bounds in both Linux and OpenOffice.org. I… Read More: Is that period English or Hebrew? »