Category Archives: Consumer activism

Citizens Bank promises, doesn’t deliver, $50 promotional credit to me and presumably many others

July 23, 2010 Lawrence Fish Executive Chairman RBS Citizens, N.A. 1 Citizens Plaza Providence, RI 02903-1344 Dear Mr. Fish, Please find enclosed a complaint about your institution which I just filed with the office of the Attorney General of Massachusetts. You promised me a $50 promotional credit and then never paid it. I spent almost… Read More: Citizens Bank promises, doesn’t deliver, $50 promotional credit to me… »

Yad Sarah: Good work, bad fundraising

I periodically post about organizations which can’t handle one of these two simple requests: (1) don’t spam me; (2) don’t send me junk mail. If an organization is incapable of implementing effective policies and procedures to accommodate these two straightforward requests from donors, they are probably also incapable of implementing effective, efficient policies and procedures… Read More: Yad Sarah: Good work, bad fundraising »