Category Archives: Consumer activism

Maybe the T should ask the people who drive cars about changes to bus schedules?

The MBTA just spent $900,000 in federal stimulus money to buy 25 new buses for use along Route 28 (Mattapan Square to Ruggles Station).  These longer, articulated buses don’t fit in the current bus stops, so the stops going to have to be enlarged, eliminating between 60 and 92 parking spaces along a stretch of… Read More: Maybe the T should ask the people who drive cars… »

Herb Chambers Honda gets in on the “fake important letter” scam

This came from Herb Chambers Honda a couple of days ago: This one is a tiny, tiny bit less deceptive than the Honda Village mailings: notice how it has the word “Auto” hidden in the return address! The mailing inside was also deceptive.  No, actually, it was an outright lie.  It’s one of those “trade… Read More: Herb Chambers Honda gets in on the “fake important letter”… »

First impressions of the new Waltham BJ’s

I’ve posted some price comparisons and comments about the Kosher food selection at the new Waltham BJ’s on this page. Executive summary: You can save a lot of money on the stuff they carry, but the Kosher food selection is bad. I’m going to keep updating this page with additional pricing information and any changes… Read More: First impressions of the new Waltham BJ’s »

The Jordan’s king-size pillow that wasn’t

As I recently wrote, my wife and I have been shopping for mattresses at Jordan’s Furniture.  We still haven’t settled on a mattress to buy, but one thing that was very obvious to us the first time we tried them out was that our old bed pillows were awful, and we walked out of Jordan’s… Read More: The Jordan’s king-size pillow that wasn’t »

Beware the “free safety inspection” from your plumber

[Read the whole series of postings about Winters Plumbing here.] We hired Winters Plumbing about six months ago to replace our heating system (old ducts in basement needed to be removed due to peeling asbestos, and while we were at it we went ahead and replaced the furnace as well).  After the job was done,… Read More: Beware the “free safety inspection” from your plumber »

Do we have a Jordan’s PowerCharge account, or don’t we?

My wife and I recently visited Jordan’s Furniture to look at mattresses.  While we’ve had our problems with Jordan’s in the past, Mattresses are definitely a commodity item, the Jordan’s “sleep techs” really do seem to know what they’re talking about, and their mattress prices are quite reasonable. We have a Jordan’s PowerCharge account which… Read More: Do we have a Jordan’s PowerCharge account, or don’t we? »

Jordan’s Furniture stops offering anti-stain treatment on upholstered furniture

You may have heard that 3M changed the formula for its Scotchgard products a number of years ago after it was revealed that they were causing significant environmental damage (well, it’s actually much worse than that, but that’s the basic idea).  The new Scotchgard doesn’t work as well as the old one did.  Apparently, none… Read More: Jordan’s Furniture stops offering anti-stain treatment on upholstered furniture »

Jordan’s finally makes good on defective sofa

A couple months ago, I posted here about the defective American Leather sleeper sofa sold to us by Jordan’s Furniture.  In a nutshell, the sofa had a design defect — zippers were used to hold the seat-back cushions but weren’t strong enough to bear the weight — which caused our sofa to break; Jordan’s charged… Read More: Jordan’s finally makes good on defective sofa »