Those of you who have been reading my blog for a while know that I am not much of an HP fan, to say the least (see here and here). Given that, imagine how amused I was to receive this recently in the mail (yellow highlighting added by me): “It’s customers like you who make… Read More »
First, Home Depot told me I was buying 1.44 square yards of carpet when I was actually buying 26.6 square yards. Then, it turned out that they’d only given me 20 square yards of carpet, not the 26.6 square yards I paid for. Apparently, somebody there has at least a bit of a clue about… Read More »
Following up on my previous blog posting, I just sent this letter to The Home Depot (pay special attention to the part I’ve emphasized in red): October 2, 2009 Store Manager The Home Depot 615 Arsenel Street Watertown, MA 02471 To whom it may concern: This letter concerns a purchase whose receipt bar code is… Read More »
A few days ago, I went to Home Depot to buy a big roll of outdoor carpet — 12′ x 20′ — for our back yard. After rolling and cutting the carpet and wrapping it in cellophane, one of the two sales associates assisting in this endeavor whipped out a calculator, punched in a few… Read More »
I haven’t seen this posted anywhere else… I received in the mail today replacement Discover Cards for my wife and me. Our cards were not due to expire for quite a while. They were attached to a special-purpose mailing sleeve, not the generic sleeve they usually use when mailing out new cards. Some highlights of… Read More »
In a letter to the editor in the September 21 edition of the Boston Herald, one Christine Giroux wrote: At the core of the health care controversy is the question of whether health care is a basic right held by every American citizen… We all need food, clothing and shelter. Are these basic rights too?… Read More »
From October 6 to October 9, Sheraton will be giving customers the opportunity to win a free overnight stay at one of 86 recently renovated Sheraton hotels across the United States and Canada. The free overnight stays will be on a single night, Friday, October 23. By only allowing the free overnight stays on a… Read More »
As I wrote earlier today, I just changed my password on over 300 Web sites. In the process, I encountered a large number of sites which simply don’t know how to do password security properly. Some of these sites are operated by major corporations which are entrusted by their users with confidential and sensitive personal… Read More »
My blog postings about the DMA (initial and followup) got picked up at The Consumerist and got over 5,200 views, which is a respectable take, but not nearly as good as when Continental lost my daughter :-). You will also find on The Consumerist a rebuttal from the DMA which doesn’t actually respond substantively to… Read More »
Well, she made it sound like I’m the only King Richard’s Faire patron who ever complained about it, said nothing about the fact that more importantly than the Kosher thing, the Faire’s policies discriminate painfully (literally) against people with medical conditions, let stand unchallenged a statement from the owner of the Faire that her policies… Read More »