I wrote previously about how absurd it was that Comcast was selling a 6 Mbps internet connection whose upload speed was only 384 Kbps. As shown in the email exchange below, the problem was even worse than I thought — the speed of my connection was only 4 Mbps. After several rounds of arguing with… Read More: Comcast lies about the speed of its high-speed internet offering »
I have received no response to the letter below, which I sent to Comcast over a week ago. I can’t say that I’m terribly suprised. My opinion about Comcast continues to plummet. Names preserved to embarrass the guilty.
I wrote previously about my positive experience switching from Speakeasy DSL and Verizon POTS service to Comcast High-Speed Internet and Digital Voice. I’m sorry to say that I’ve had a number of rather bad interactions with Comcast since that rosy day. I’m not sure I can remember all of them, but here are some:
Continuing the ongoing saga of our luggage delayed by British Airways, my wife received the following letter from BA last week. I believe that this letter was independent of the exchange I had with BA, since I wrote to them under my name, not my wife’s. I suspect they’re actually determining from their databases whose… Read More: Another apology from British Airways »
I just found out that the clerk magistrate who heard my small claims case against Sprint has awarded me the triple damages I requested. She mailed out the decision yesterday, September 20. I haven’t gotten it yet, but I spoke to a clerk on the phone today who confirmed the decision. Also yesterday, totally out… Read More: Triple damages awarded in Sprint case; Sprint tries too late… »
Believe it or not, this is an MBTA bus stop (on the outbound side of Commonwealth Avenue in Boston, right before the BU Bridge): Note the clear informative signage (not!), the comfortable, shaded bus shelter (double not!) and the easy access to the bus from the sidewalk (as long as you don’t mind walking over… Read More: You call this a bus stop? »
I recently switched from Speakeasy DSL and a Verizon land line to Comcast High-Speed Internet and their Digital Voice® local phone service. The executive summary is that I’m very happy so far.
I got this mostly useless response to the complaint I sent CVS about their clerk asking to see ID for a credit-card purchase:
I reported earlier that British Airways had not mailed the promised check to reimburse us for the clothes we had to buy in Israel when they lost our luggage. In fact, as noted here, they mailed the check a little over a week after they sent the letter promising it, and it was delayed in… Read More: British Airways: giving credit where credit is due »
We were out of town from August 9 through August 13, and I put a hold on our mail delivery during that time through the USPS Web site. The following letter tells what happened next: