Category Archives: Consumer activism

Honda Village up to its old tricks

Long-time readers of my blog will remember the saga of Honda Village, which offended me to the nth degree after we bought a minivan from them back in 2007, first by incessantly spamming my wife and me for many months despite many requests for them to stop, and then by incessantly sending us junk mail… Read More »

Boycott Amazon until they come clean about recent data breach

Early on November 21, 2018, I along with an undetermined number of other Amazon customers received the following email from Amazon: This breach notification lacked most of the information expected to be included in a breach notification from any reputable company, including: How was the information disclosed? For how long was the information accessible? How… Read More »

Brookline parking meter credit card fee is obnoxious, yes, but also illegal

Dear Mr. Kleckner [Melvin Kleckner, Brookline MA Town Administrator], I was so happy to see that the Town of Brookline is continuing its ongoing efforts to make parking in Brookline as unpleasant as possible by recently adding a 30-cent fee for all credit-card transactions in parking meters. I’m sure the owners of small businesses in… Read More »

This is what happens when you let monkeys with keyboards design your email templates

You know how sometimes you encounter something that is so terrible and appalling that you feel you just have to tell other people about it? Well, for me, today is one of those days. But look, I’m a nerd who writes email software and likes to write raw HTML. If the terms “SMTP” and “MIME”… Read More »