Comcast Tech: “Comcast already disconnected? But I’ve got to disconnect SOMETHING!”

As I’ve discussed at length, I recently switched from Comcast internet & phone to RCN + Vonage because of dissatisfaction with Comcast’s business model (i.e., rip customers off at every opportunity), pricing (i.e., not at all competitive) and customer support (i.e., awful).  I thought this afterthought might be amusing to some… When the RCN installers… Read More »

It’s MY desk, dammit!

I share my home office with my kids, an unfortunate necessity in a house with five bedrooms, five children, and no dedicated office space (the “office” is actually one of the bedrooms).  All the kids are fully aware of the “never, ever touch anything on Daddy’s desk” rule, but apparently the stuff on my desk… Read More »

Sears violates CAN-SPAM act

Today, I received a commercial email message from Sears Home Services, a.k.a., Sears Holdings Corporation.  They got my email address when I made a service appointment through their Web site, which I subsequently canceled when it became clear that they were going to charge me more than a local repair man. The email message contained… Read More »