Naomi Zygiel-Almozlino, Boston Realtor (Coldwell Banker) and inveterate spammer for ORT America

As long-time readers of my blog know, I have been trying for a long time to help the environment and waste less of my own time by getting people to stop sending me junk mail. My primary method for doing that is to use email to contact the person or organization sending the junk mail… Read More: Naomi Zygiel-Almozlino, Boston Realtor (Coldwell Banker) and inveterate spammer for… »

MBTA Botches Route 57 AGAIN

April 27, 2009 Daniel Grabauskas General Manager MBTA 10 Park Plaza Boston, MA 02116 Dear Mr. Grabauskas, Once again, I find myself writing to the T to complain about service which falls far short of “bad,” doesn’t come anywhere near “unacceptable,” and perhaps even falls just a little bit south of “What in heaven’s name… Read More: MBTA Botches Route 57 AGAIN »

Letter published in yesterday’s Herald

I was the “lead” letter to the editor (i.e., the one in the grey box in the center of the letters page under a photo of the front page I was writing about) in yesterday’s Boston Herald.  It’s here on their Web site; here’s the text in case it’s no longer accessible there.  Following their… Read More: Letter published in yesterday’s Herald »

Comcast drops the ball yet again

April 13, 2009 Mitch Bowling General Manager and Senior Vice President, Online Services Comcast One Comcast Center 1701 JFK Boulevard Philadelphia, PA 19103-2838 Dear Mr. Bowling, Today, my wife received at her Comcast email address, elided@comcast.net, your email message with the Subject line “Apology for Service Disruption”. My wife’s email address is a secondary address… Read More: Comcast drops the ball yet again »

US Airways responds to my letter

(Follow the whole story at http://blog.kamens.brookline.ma.us/tag/trapped-in-georgia/.) Executive summary As expected, US Airways refused to refund the $500 we paid to get my wife home after her illness, and instead offered me five $150 travel vouchers, one for each ticket.  I told the customer relations rep that she could send the vouchers if she wanted to,… Read More: US Airways responds to my letter »