Tag Archives: Trip Planner

Brief mention in the Boston Globe

From “MBTA announces latest arrival: Google mapping tool for riders“: But not everyone at yesterday’s news conference was trumpeting the partnership. Jonathan Kamens, 39, of Brighton said Google Maps’s public transit routes are faulty because they rely on schedules provided by the MBTA, which are sometimes wrong. Kamens, a software engineer, said his complaints to… Read More »

MBTA routes are now in Google Maps, but they’re still wrong!

MBTA route information has just become available in Google Maps (both Web-based and Google Maps Mobile).  Google and the MBTA are planning on formally debuting it at a press conference at South Station in an hour or so. I checked, and the data that the MBTA gave to Google has the same errors I’ve been… Read More »

MBTA customer service continues to excel (not!)

Last year, when I complained in writing to the T about receiving no response to the email messages I’d sent through their “Write to the Top” program, I received a response from Kevin McGuire telling me that if I continued to have this problem, I should contact James Monahan at a specific email address or… Read More »