Hello, democracy lovers! Please join me on America Unhinged at 8pm Eastern on Thursday, March 6, where I will be talking with hosts Francesca Fiorentini and Wajahat Ali about DOGE’s slash-and-burn march through the federal government, what it means for the American people if we don’t stop it, and how we can do that. I… Read More »
The article about my firing from USDS and VA is fair, accurate, and even-handed.
Thread of posts about online Boston poll-worker training.
Whatever Eastern Bank’s priorities were in rolling out its new portal, good UX and security seemingly weren’t among them.
They do good work, but they often put you through a significant amount of turbulence along the way.
The user experience for registering for the portal and checking in for appointments is riddled with problems. We deserve better.
I endorse: Ruthzee Louijeune, Julia Mejia, Henry Santana, Liz Breadon, Joel Richards, Enrique Pepén, Benjamin Weber, Tania Fernandes Anderson, and Sharon Durkan.
If you live in Boston and you don’t want to be surprised by a huge water bill caused by a leak, you might find this useful.
[If you’re just arriving at this story for the first time, start here.] Chapter 3: The Verdict Alas, the magistrate ruled in favor of CVS, so I’m out the $150 towing fee, plus the $4.60 for the letter I sent them demanding reimbursement, plus the $40 small claims fee. D’oh. These decisions do not typically… Read More »
Advance Auto Parts jumps the shark, sells me bulbs that don’t work in my car after claiming they will, and won’t give me a refund when I try to return them. Corporate claims they’re looking into the matter.