Category Archives: Boston

The Jordan’s king-size pillow that wasn’t

As I recently wrote, my wife and I have been shopping for mattresses at Jordan’s Furniture.  We still haven’t settled on a mattress to buy, but one thing that was very obvious to us the first time we tried them out was that our old bed pillows were awful, and we walked out of Jordan’s… Read More: The Jordan’s king-size pillow that wasn’t »

Beware the “free safety inspection” from your plumber

[Read the whole series of postings about Winters Plumbing here.] We hired Winters Plumbing about six months ago to replace our heating system (old ducts in basement needed to be removed due to peeling asbestos, and while we were at it we went ahead and replaced the furnace as well).  After the job was done,… Read More: Beware the “free safety inspection” from your plumber »

Do we have a Jordan’s PowerCharge account, or don’t we?

My wife and I recently visited Jordan’s Furniture to look at mattresses.  While we’ve had our problems with Jordan’s in the past, Mattresses are definitely a commodity item, the Jordan’s “sleep techs” really do seem to know what they’re talking about, and their mattress prices are quite reasonable. We have a Jordan’s PowerCharge account which… Read More: Do we have a Jordan’s PowerCharge account, or don’t we? »

Jordan’s Furniture stops offering anti-stain treatment on upholstered furniture

You may have heard that 3M changed the formula for its Scotchgard products a number of years ago after it was revealed that they were causing significant environmental damage (well, it’s actually much worse than that, but that’s the basic idea).  The new Scotchgard doesn’t work as well as the old one did.  Apparently, none… Read More: Jordan’s Furniture stops offering anti-stain treatment on upholstered furniture »

Jordan’s finally makes good on defective sofa

A couple months ago, I posted here about the defective American Leather sleeper sofa sold to us by Jordan’s Furniture.  In a nutshell, the sofa had a design defect — zippers were used to hold the seat-back cushions but weren’t strong enough to bear the weight — which caused our sofa to break; Jordan’s charged… Read More: Jordan’s finally makes good on defective sofa »

How to successfully appeal a Massachusetts auto insurance (SDIP) surcharge

My wife was involved in an auto accident last September which was not her fault — she opened the door of her parked car after confirming that no one was coming, and another driver came whipping around a corner and hit her door.  Her insurance company found her liable for the accident and issued an… Read More: How to successfully appeal a Massachusetts auto insurance (SDIP) surcharge »

CJP employs invasive unmarked-envelope strategy in charity mailing

Dear Mr. [elided], I enjoyed your recent letter about the direct and indirect ways in which CJP has positively affected your life. Many in the Jewish community don’t realize how pervasive and beneficial CJP’s influence is, and I think it is extremely valuable to occasionally remind people. Your letter was an especially persuasive and effective… Read More: CJP employs invasive unmarked-envelope strategy in charity mailing »

St. Elizabeth’s lies to Tufts Health Plan and the Mass. DPH too, but they can’t get their story straight

I received in the mail today responses to my complaint about St. Elizabeth’s from Tufts Health Plan and the Division of Health Care Quality of the Massachusetts Department of Public Health. It’s not terribly surprising that St. Elizabeth’s lied to Tufts and the DPH just like they lied to us.  After all, once they made… Read More: St. Elizabeth’s lies to Tufts Health Plan and the Mass.… »