According to both the Commonwealth of Massachusetts and the IRS, my daughter, who has barely any income, should be able to e-file both her federal and state taxes for free using TurboTax online, thanks to the “FreeFile Alliance.” We tried filing her taxes through the TurboTax Android app. It didn’t offer her the option of free… Read More »
GNOME, the Linux desktop on top of which Ubuntu’s Unity desktop is built, has this neat feature which allows you to edit the keyboard accelerator associated with any application menu item, simply by opening the menu, hovering over the menu item, and typing the keyboard accelerator you want to use. Unfortunately, the way Ubuntu implemented… Read More »
Passport Parking’s pay-by-phone service charges exorbitant fees, doesn’t inform customers about the fees up-front, makes it hard to obtain a refund, issues refunds slowly, has a broken web app, and has poor security.
Twitter’s new layout for emails about favorited tweets is a disaster.
November 26, 2014 Regal Entertainment Group 7132 Regal Lane Knoxville, Tennessee 37918 Fax: 1-865-922-3188 To whom it may concern: I’m writing to you to complain about Fandango, the vendor you’ve selected to exclusively handle on-line sales of Regal tickets. I have been forced to escalate my complaint to you because of Fandango’s completely inept handling… Read More »
Dear T-Mobile, In my life, I am blessed in many ways. I have a wonderful family; I am part of several great communities; I have a good job I love with people I respect and learn from every day; I have a roof over my head and enough food to eat. However, like many other… Read More »
Because I am a boring old fuddy-duddy, I was spending the minutes leading up to the New Year trying to reconcile my 2013 medical flexible spending account (FSA), i.e., to match up the FSA transactions listed on the Paychex web site with those listed in my financial management software and confirm that there were no… Read More »
For a while now, the web browser vendors and major purveyors of targeted internet advertising have been working on a proposal for allowing users to prevent web sites from tracking their online activity and using it to “customize their web browsing experience,” a.k.a., displaying targeted advertisements which are, theoretically, tailored to the person viewing them.… Read More »
My employer uses Oracle Financials to manage its books. The user experience of Oracle Financials is truly awful. We’re in the process of upgrading to a new version of the application, after using the old version for several years. One would think in the interim Oracle would have hired a decent UX designer and some… Read More »