“Passport Parking” is a rip-off
Passport Parking’s pay-by-phone service charges exorbitant fees, doesn’t inform customers about the fees up-front, makes it hard to obtain a refund, issues refunds slowly, has a broken web app, and has poor security.
Category Archives: Consumer activism
GameStop does not deserve your business
GameStop doesn’t know how to run a working web site that is capable of taking people’s money, and doesn’t know how to provide decent customer service when people run into problems because of their broken web site that won’t take people’s money. Don’t patronized GameStop; they don’t deserve your money.
Limitations on the U.S. Postal Service “Prohibitory Order” for junk-mail prevention
If you’re anti-junk-mail (the paper stuff, not email spam) like I am, then you may have seen people recommend using a a U.S. Postal Service Prohibitory Order to stop junk mail from a particular sender when nothing else works. In a nutshell, you fill out a form telling the Postal Service that you consider the… Read More »
Seven years later, Micro Center is still in the Junk Mail Hall of Shame
After seven years, Micro Center still can’t handle, “Don’t send me junk mail,” or putting valid URLs in their mailings.
Recruiters to avoid: add CyberCoders to the list
Add CyberCoders to the list of cold-calling, lying, obnoxious recruiters with whom you should never, ever, ever do business.
#GlobeDelivery also fails to NOT deliver to people who DON’T want papers
(See the previous chapter of the Globe Direct saga.) To the staff of the Boston Globe and everyone else who has anything to do with your vile “Globe Direct In association with redplum” weekly advertising circulars: When I asked you over and over and over again for six months to stop mailing me your advertising circulars…… Read More »
OnePlus: the cell phone brand for masochists
OnePlus phones come with glaring software bugs, including inexcusable bugs in new features, and customer service that is beyond awful. If you want a phone that Just Works™ and customer service that actually solves problems, avoid OnePlus at all costs.
Citizens Bank: the bad house-guest who won’t leave
UPDATE: I was wrong. Yesterday, when I was digging through my pending paperwork pile looking for another document, I came upon a file folder containing the mortgage discharge paperwork, which Citizens Bank did, in fact, send me. I put that folder in the pile to remind me to take it to the registry of deeds, and… Read More »
My own small encounter with the evil that is Zynga
Much has been written about the fact that Zynga is evil. From my own experience, I’d like to add massively incompetent and law-breaking to the list of adjectives that accurately describe them. A number of days ago, I decided to give Words With Friends, a Scrabble™-like game, on my smart-phone. I was bored, and I wasn’t… Read More »
On Ben Edelman and Sichuan Garden
As someone who shares Ben Edelman’s passion for standing up to businesses that rip off consumers (and someone who’s been doing it for longer than he has!), I feel compelled to weigh in on the recent hubbub. There are four different aspects to this incident that need to be untangled: the facts; the law; Edelman’s conduct;… Read More »