Category Archives: Consumer activism

Two conversations with Continental, one Sunday evening with a supervisor at Logan Airport, one Monday afternoon with a corporate customer relations representative:

Here’s a round-up of what the news media have done with this story… I sent a tip to the Boston Herald and never heard back from them. I sent a tip to the Boston Globe and never heard back from them. I sent a tip to WBUR (90.9 FM) and never heard back from them. Not… Read More »

http://www.gadling.com/2009/06/15/continental-airlines-flies-ten-year-old-girl-on-her-own-to-the-w/

(Link forwarded to me by my father in law.) http://www.woio.com/global/story.asp?s=10534794

Here’s the initial response I got from the FAA:

http://consumerist.com/5290598/continental-puts-10+year+old-child-on-the-wrong-plane

I just sent this to the FAA safety hotline.  They claim that submissions to the hotline are reviewed daily and I should hear back within three business days.  We’ll see.