Category Archives: Consumer activism

Chase does it again (or not)

I am not a big fan of Chase. I have blogged previously about why (see Late credit card payments: Citigroup good, Chase bad, “Bank error in your favor, collect $13,117.50.”, I just made some phone droid’s day). I continue to carry a Chase credit card only because I get cash back, it has no annual… Read More »

Just Say No to shopping at Sears

I recently attempted to buy a couple pairs of jeans from Sears through their Web site, an attempt which failed spectacularly, as did my attempts to get Sears to fix it. Also, it turns out that not only does Sears spam people who order through their Web site, but they keep doing it after they’ve… Read More »

HP printers: Oh, how the mighty have fallen

My loyal readers may recall my previous complaint about HP’s bungled attempt to support the Mac with its C5280 all-in-one printer. Unfortunately, my difficulties with this printer didn’t end there. Below is the letter I recently sent to HP’s CEO about the ongoing saga of my attempt to completely the presumably simple task of purchasing… Read More »

Is it really so hard to sell a pair of jeans?

When I need to buy a new pair of jeans, I walk into the store, find a pair of Levi’s with a 34-inch waist and a 30-inch inseam, pay for it, and walk out. Seems simple, right? So why doesn’t Target sell Levi’s in my size at their Watertown, MA store? So why doesn’t Target… Read More »

Why not to donate to The March of Dimes

On November 26, I contacted The March of Dimes through a form on their Web site, asking them to remove me from their postal mailing list. (This was not because of a specific grievance against The March of Dimes; I’m trying to get us removed from all mailing lists to reduce wasted time dealing with… Read More »