Category Archives: Consumer activism

Meeting with MBTA about bad air in buses

Today, I met with the MBTA to discuss my concerns about poor indoor air quality (IAQ) inside some T buses. I am extremely grateful to Michael Buckley, Sen. William Brownsberger’s Legislative Counsel and Policy Advisor, for arranging the meeting and attending with me. The following T employees were present: Jeffrey Gonneville, Chief Mechanical Officer; Dave… Read More »

MBTA responds to my public records request

Last month, I sent the MBTA a public records request, trying to obtain more information about how aware they are of the problem of air quality problems in the passenger compartments of their buses, and what they are doing about the problem. The Massachusetts Public Records Law requires “custodians of records” like the MBTA to… Read More »

How Stop & Shop lost me as a customer

February 10, 2013 The Stop & Shop Supermarket Company, LLC Attention: Consumer Affairs 1385 Hancock Street Quincy, MA  02169 To whom it may concern: My wife and I spend over ___ on groceries every year. Until today, a large fraction of that was spent at Stop & Shop. However, after what happened to me today,… Read More »

Public Records Request to the MBTA about air quality in buses

I just sent the following letter to the MBTA. January 14, 2013 Beverly A. Scott General Manager, MBTA 10 Park Plaza, Suite 3910 Boston, MA 02116 Re: Massachusetts Public Records Request Dear Ms. Scott: This is a request under the Massachusetts Public Records Law (M.G.L. Chapter 66, Section 10). I am requesting that I be… Read More »

MBTA buses are poisoning passengers

Have you ever noticed a strong smell of diesel fumes in an MBTA bus, most strongly at the back of the bus? The smell comes from diesel exhaust leaking into the passenger compartment of the bus. It is extremely toxic. Its short-term effects include headache, dizziness, light-headedness, and nausea. Long-term effects include cardiovascular disease, cardiopulmonary… Read More »

1and1, the saga continues

I have written previously about the awful technological failures and terrible service I have received since transferring my domains to 1and1. There’s more to the story. Here’s today’s update… Executive summary In our last episode, I was trying to reconfigure my 1and1 domains to use DNS servers I set up myself. I was able to… Read More »