September 22, 2013 American Honda Motor Co., Inc. Honda Automobile Customer Service 1919 Torrance Boulevard Mail Stop: 500 – 2N – 7A Torrance, CA 90501-2746 Attention: [name elided] at 800-999-1009 ext. [extension elided] This is a followup to the attached letter which I sent you on August 2, 2013, about which we subsequently spoke by… Read More: Herb Chambers Honda of Boston tries to charge me $942… »
I recently recommended a flash charger for cell phones and other devices, being sold by NoMoreRack.com for a great price. I stand by recommendation of that particular product, but I find it necessary to withdraw my recommendation for NoMoreRack.com. They strongly encourage their customers to recommend their site and products to friends and relatives, and… Read More: Canceling my previous recommendation for NoMoreRack.com »
Dear Radio Shack, I understand that there are overhead costs associated with being a brick-and-mortar store that on-line retailers don’t have. I also understand that it’s reasonable to pay a premium to acquire a product immediately rather than waiting several days for delivery. So I could understand if I had paid a bit more for… Read More: Dear Radio Shack, Please don’t suck so much. »
Dear Lowe’s, I like you better than Home Depot because your customer service is better than theirs. Or, at least, I thought it was. Perhaps I was wrong. When a customer orders a product through your web site, it is not OK to wait nine days before calling to inform the customer that the product… Read More: Lowe’s pulls a Home Depot on me »
In 2009, I wrote about my positive experience with PayFlex, the company administering my FSA at a former employer. By that time I had experienced several FSA administrators, and PayFlex was in my opinion by far the best. This blog posting is a retraction of that earlier review, which I believe is no longer accurate.
UPDATE [2013-07-31]: I have withdrawn my recommendation for No More Rack, and I discourage you from patronizing them. It’s rare for me to be so pleased with a particular merchant that I feel compelled to rave about them on my blog, and even rarer for me to feel that way about a particular product, but… Read More: UPDATED: Awesome flash charger for portable device power on the… »
I met several months ago with MBTA management to present my concerns about toxic fumes in certain MBTA buses. Thank you, again, to State Senator Will Brownsberger and his Legislative Counsel and Policy Advisor, Michael Buckley, for making that meeting happen. I am pleased to report that the MBTA took my concerns seriously, investigated them, and… Read More: Fumes in MBTA buses: significant progress »
I’ve used Dyn, Inc.‘s free dynamic service for many years to maintain a DNS entry for my home internet connection. Their free account allows you to create one or two dynamic DNS entries underneath those domains. They provide software that updates your dynamic DNS record automatically when your IP address changes, usually because your ISP… Read More: Dyn jumps the shark, tries to strong-arm free accounts into… »
Here are the appalling facts in a nutshell (the full story is here)… A woman buys a product on eBay from “Med Express” of Medina, Ohio. The product arrives postage due. She posts negative feedback about Med Express because of the postage due. Med Express sues her for defamation. When contacted about the lawsuit, Med Express… Read More: Ohio company “Med Express” SLAPPs customer for true eBay feedback »
I recently bought a Bluetooth 4.0 USB adapter from BlueRigger, because I wanted to use a wireless headset on my desktop computer at home, and it doesn’t have Bluetooth built in. It didn’t quite work… I was able to listen to music just fine on my headset, but when I tried to switch it into… Read More: Rec: BlueRigger »