Reported to the FAA
I just sent this to the FAA safety hotline. They claim that submissions to the hotline are reviewed daily and I should hear back within three business days. We’ll see.
Another airline screwup you just will NOT believe: Continental puts my unaccompanied minor daughter on the wrong plane!
I took my ten-year-old daughter to Boston Logan Airport this morning to put her on a Continental flight to Cleveland, where my in-laws live, as an unaccompanied minor. The gate agent took all the paperwork and escorted my daughter down the jetway, and then proceeded to put her on the wrong airplane. There were two… Read More »
Workplace irony
Last week, the internal training division of my company sent out the June schedule of one-hour seminars they hold regularly on various topics. One of the seminars, entitled “The Working Parent,” was described as follows: This workshop is for anyone interested in learning ways to assess our current lifestyle, set priorities and choose realistic goats.… Read More »
Resident only parking — it’s not over yet
(Follow the whole story here.) I found this photocopy in my mailbox yesterday after returning from a two-day trip: I’ve redacted identifying information both because I prefer not to publish other people’s names, identifying information and private correspondence without their consent, and because I don’t want this to turn into a personal battle among residents… Read More »
Resident-only parking restriction removed!
As I previously reported, Allston/Brighton resident-only parking signs were posted on my block on May 15, without any prior consultation with or notice to the homeowners on the block. The day I wrote to the city about this, I received a response from someone in the Transportation Department claiming that it would be looked into. … Read More »
Web site pet peeves
ZIP code fields that don’t accept the ZIP+4, or only accept it without the hyphen, or only accept it with the hyphen, or let you enter it and then tell you it’s invalid Credit-card number fields that don’t accept spaces or hyphens, or require spaces or hyphens, or tell you to enter the card number… Read More »
Spam Yoon
In a recent email message to me entitled “Fighting the Good Fight,” friend, author and politician Michael Burstein referred me to Kate Hutchinson’s blog entry about spamming by Sam Yoon. Michael is an avid reader of my blog and therefore knows that I’ve been in more than a few scraps of my own like Kate’s. … Read More »
HP customer service jumps the shark again
I suppose given my prior experiences with Hewlett-Packard’s customer service, I shouldn’t be surprised by yet another negative experience, but since this one has a new angle, I guess it’s worth posting… I asked HP in November 2008 to stop sending me junk mail. They assured me that my request would be processed and would… Read More »
FAIL: Microsoft “My Phone”
Microsoft apparently feels the need to offer a Windows Mobile equivalent to MobileMe, but of course the Microsoft version will have the advantage of that legenday Microsoft reliability. I just got this email from Microsoft (click for a larger image): And here’s what I got when I tried to visit the My Phone Web site. … Read More »
Computer security experts apparently are not statistics experts
In a recent issue of SANS NewsBites, the following item appeared as the headline story: TOP OF THE NEWS –One In Five Teenagers Claim to Have Used Hacking Tools (15th May 2009) A recent survey of 4,000 teenagers between the ages of 15 to 18 years of age states that 17% of those surveyed know… Read More »