I received in the mail today responses to my complaint about St. Elizabeth’s from Tufts Health Plan and the Division of Health Care Quality of the Massachusetts Department of Public Health. It’s not terribly surprising that St. Elizabeth’s lied to Tufts and the DPH just like they lied to us. After all, once they made… Read More »
March 4, 2010 Janet Davis Patient Relations Coordinator St. Elizabeth’s Medical Center 736 Cambridge Street Brighton, MA 02135-2907 Dear Ms. Davis, My wife received your response, dated February 12, to my January 26 letter to John Holiver. When coupled with the problems which prompted our letter, your appalling response is enough to convince us to… Read More »
The letter I posted on my blog earlier today was mailed this morning. My wife received a call from someone at St. Elizabeth’s at 3:15 today: “… I just wanted to let you know that we received your letter and are looking into it….” My letter obviously didn’t make it through the mail from my… Read More »
January 26, 2010 John Holiver, President St. Elizabeth’s Medical Center 736 Cambridge Street Brighton, MA 02135 Dear Mr. Holiver, My wife, A… Kamens, was treated in your emergency room (ER) early in the morning on Sunday, January 17. The doctor who treated her told her to seek follow-up care with her primary care physician (PCP),… Read More »