T-Mobile’s “high-speed” mobile hotspot add-on isn’t
T-Mobile is lying about their high-speed mobile hotspot add-on. It doesn’t work. It isn’t high-speed.
Category Archives: Consumer activism
“Cash App” from Square fails the basic competence test
TL;DR After less than 24 hours of using the “Cash App” from Square, I conclude that the people who built, maintain, and support the app are incompetent, and it has therefore earned on my list of apps and services I will never use again. I have removed the app from my phone, and if anyone… Read More »
This is what happens when you let monkeys with keyboards design your email templates
You know how sometimes you encounter something that is so terrible and appalling that you feel you just have to tell other people about it? Well, for me, today is one of those days. But look, I’m a nerd who writes email software and likes to write raw HTML. If the terms “SMTP” and “MIME”… Read More »
Verizon Wireless lies to close the deal, refuses to honor their promise
UPDATE: On September 7, 2018, the people responsible for handling complaints sent to the office of the CEO of Verizon finally agreed to refund the charges for the five lines I only switched to VZW because their sales representative lied to me. I shouldn’t have been lied to in the first place, and their customer… Read More »
“CQ Engage” bulk mail service provider enters my global kill file
Recently, I wrote about what prompted me to add Blue State Digital to my global kill file. Today, CQ Engage, a service offered by CQ Roll Call, joins in that dubious honor. The things you need to do to be a reputable bulk mail service provider are actually very simple and straightforward: Publish an anti-spam… Read More »
The people who do customer support at Energizer are idiots
I recently submitted this question to Energizer via the customer support form on their web site: We’ve purchased Energizer batteries from CVS in the past, but we just went to buy some there yesterday and there weren’t any and one of the clerks said they don’t carry Energizer batteries. Then we called the local Staples… Read More »
Withdrawing my previous recommendation for SunBug Solar
About seven years ago, I paid SunBug Solar a lot of money to install a solar panel array on my roof. As I wrote at the time, I was quite impressed by SunBug and preferred them over the many other installers I evaluated. Since then, I have recommended SunBug to numerous people considering solar installations. Unfortunately,… Read More »
Resorting to legal action against Netgear
As I wrote recently, Netgear introduced a severe bug into their router firmware around seven months ago, making all newer firmware releases since then unusable for many router owners. In the intervening time, numerous severe security holes in their routers have been publicized and patched by them. However, those of us who are running into… Read More »
Oh, please, Eversource, DO waste my time!
Eversource’s “Energy Savings Plan” application for estimating your energy usage and suggesting ways to reduce it is entirely bogus and useless. Don’t waste your time.
I wish I’d listened to past me’s advice to never again buy a Netgear router
Almost 11 years ago, back in August 2007, I opined passionately here on my blog, “Why I will no longer buy from Netgear“. Alas, I recently failed to heed my own advice, and I’m sorry to say that the results have been somewhat predictable. Last September, I found myself in need of a new router… Read More »