Bill Groome, owner of Madhatter Magic Shop, lies to me about a product and then refuses to refund my money

March 8, 2010 Credit Card Services Post Office Box 7092 Bridgeport, CT 06601 Account Number XXXX XXXX XXXX XXXX I am writing to dispute the following charge: 01/29 02/01 85456110031701887007089 MAD HAT INTERNATIONAL COLUMBIA SC 18.45 Before making this purchase, I contacted the merchant and asked specific questions about the product I was considering purchasing,… Read More: Bill Groome, owner of Madhatter Magic Shop, lies to me… »

JanSport inaugurated into the Consumer Activism Hall of Fame

Recently, the JanSport backpack I’ve been using for many years broke — the pull tab broke off of one of the zippers. JanSport packs have a lifetime warranty.  Following the instructions on the JanSport Web site, I sent the pack in for repair or replacement.  The Web site promised a turnaround time of about two… Read More: JanSport inaugurated into the Consumer Activism Hall of Fame »

St. Elizabeth’s lies to Tufts Health Plan and the Mass. DPH too, but they can’t get their story straight

I received in the mail today responses to my complaint about St. Elizabeth’s from Tufts Health Plan and the Division of Health Care Quality of the Massachusetts Department of Public Health. It’s not terribly surprising that St. Elizabeth’s lied to Tufts and the DPH just like they lied to us.  After all, once they made… Read More: St. Elizabeth’s lies to Tufts Health Plan and the Mass.… »

St. Elizabeth’s evades, lies and libels others rather than simply apologizing

March 4, 2010 Janet Davis Patient Relations Coordinator St. Elizabeth’s Medical Center 736 Cambridge Street Brighton, MA 02135-2907 Dear Ms. Davis, My wife received your response, dated February 12, to my January 26 letter to John Holiver. When coupled with the problems which prompted our letter, your appalling response is enough to convince us to… Read More: St. Elizabeth’s evades, lies and libels others rather than simply… »

Honda Village stops spamming my wife, starts spamming me instead

[You can read the whole series of Honda Village postings here.] November 17, 2009 American Honda Motor Company, Incorporated Honda Automobile Customer Service Fax: (310) 783-3023 To whom it may concern: I sent you the attached letter via fax on November 17. You did not give me the courtesy of a reply, but at least… Read More: Honda Village stops spamming my wife, starts spamming me instead »

Dropbox — easy, fast personal file sharing between computers (and even iPhones!)

A friend of mine (thanks Bruce!) pointed me at a totally cool personal file sharing service called Dropbox. In a nutshell, Dropbox smartly and automatically synchronizes a hierarchy of folders among any number of Windows PCs, Macs, Linux PCs and iPhones.  All of the synchronized changes are automatically backed up on Dropbox’s servers, and you… Read More: Dropbox — easy, fast personal file sharing between computers (and… »

Lawyer letter from Village Automotive Group

[You can read the whole series of Honda Village postings here.] I received in the mail today a letter from E. Peter Mullane, the lawyer whom Village Automotive Group has apparently retained to respond to my Chapter 93a letter about their deceptive advertising practices. It is worth noting that E. Peter Mullane’s chief claim to… Read More: Lawyer letter from Village Automotive Group »

Boston Herald as cog in the vast right-wing anti-global-warming conspiracy

In a February 10 column printed in the Boston Herald, Jonah Goldberg repeats the anti-global-warming canard that severe snowstorms are evidence against global warming.  In response, I sent the following letter to the editor: To the editor: Jonah Goldberg’s recent suggestion that severe winter weather disproves global warning shows an alarming ignorance of basic science.… Read More: Boston Herald as cog in the vast right-wing anti-global-warming conspiracy »

Boston Herald’s Joe Fitzgerald aspires to be the next George Orwell

To: letterstoeditor@bostonherald.com To the editor: I enjoyed Joe Fitzgerald’s recent satire of the pro-life movement. I laughed so hard coffee came out my nose when I read that “the only choice [the pro-choice movement] will tolerate is its own.” It was obvious that he was joking, since it’s so patently absurd to suggest that people… Read More: Boston Herald’s Joe Fitzgerald aspires to be the next George… »

Review of My First Big Book: Jack and the Beanstalk

My First Big Book: Jack and the Beanstalk By Jeff Macon, Michelle Macon, and Monica Chang 23 pp. Allen Chao/Innovage $20 ISBN 1-58805-807-7 One cannot help but admire the courage of any author who strives to follow in the footsteps of Tabart and Jacobs by reinterpreting this timeless classic.  Jeff Macon, Michelle Macon, and Monica… Read More: Review of My First Big Book: Jack and the Beanstalk »